frequently asked questions
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us!
Thank you for shopping with us!
If you are not entirely satisfied with your purchase, we are here to help!
You have 30 days to return an item from the date you received it. This policy does not include item(s) that have wear and tear or have been damaged from use. In order to be eligible for a return, your item(s) must be unworn and in the same condition you received it. If damage should occur within 30 days of purchasing without any use of the item, you will receive a full refund or replacement for your purchased item.
Please contact firstname.lastname@example.org with the reason for return/exchange and we would be happy to assist you. Once your return is approved, the credit will be redistributed to your card.
You can also exchange your item(s) for a different size, colour or product of equal value or deducted from the balance of an item of more value while quantities last. If your order was shipped, the shipping costs to return the product are non-refundable and a return will not be granted until the product is returned. If an exchange is required we would be happy to pick up the costs to send the new item(s) to the address of the original order.
All last chance items are final sale and not eligible for return or exchange. Items that are considered final sales are indicated in the description. Gift cards may not be redeemed for cash or refunded.
Again, we strive to provide the best quality products for our customers and we thank you for supporting our small business.
All products are designed by us and brought to life by small businesses throughout Ontario including Windsor, Wallaceburg, and Hamilton.
Looks like you have great taste! You can purchase our gear through our online shop, at our partner retail locations or in-person at local events and markets.
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We offer free local pick-up in the Chatham-Kent area (Ridgetown, Dresden or Chatham). If you are interested in picking up your order, please select local pick up during the check-out process. After you've placed your order, we'll pack your order and send you a follow-up email once it's ready for pick up. Please expect a 1-7 day delay for the fulfillment of your order.
We offer Canada-wide shipping with free shipping for every order over $115.
Please note orders will 2-13 business days to arrive.
We offer local delivery to parts of the Chatham-Kent area. If your order is eligible for local delivery, this option will appear at checkout. Please expect a 1-7 day delay for the fulfillment of your order.
We love sharing the adventures of people repping their gear! To get featured on our social media channels, please tag us and use #BCOReppin.
Use tabs to highlight unique features, sizing information, or other sales information.
Our products are mostly unisex sizing with select collections being men's sizing. We generally advise women between sizes to size down (unless you are crazy like us and size up for the ultimate cozy-wear). Size charts and size recommendations are listed on each specific product.
All donation requests can be sent to email@example.com. Please note that being a small business we, unfortunately, cannot help as many organizations as we would like and value areas under the environmental and women empowerment sectors. Please include what makes your event/organization special and why we should get involved!
All discount codes can be applied to your order at the checkout screen by entering the correct code in the respective text box.
*Please note that only one (1) promotion code/discount code can be used per order and restrictions may apply during site-wide sale events.
On select items, we offer pre-orders through our website to allow you to purchase an item before it goes out of stock while it is in production. Items that are pre-ordered will be clearly indicated on the product page and the ship date will be estimated on the product page.